Alcove Achieves Milestone 1,000th Referral Through Our Gloria Care Technology Service with London Borough's of Richmond & Wandsworth

Published in THIIS Magazine:

Alcove, a provider of technology solutions and services for elderly care, has announced a significant milestone in its partnership with the London Borough of Richmond and London Borough of Wandsworth.

The care technology service is called ‘Gloria’, and is designed to enhance the quality of life for adults and unpaid carers, and has recently marked its 1000th technology referral.

The Gloria service is a pioneering solution that leverages cutting-edge care technology to provide comprehensive care and support for adults enabling them to maintain their independence while staying connected to family, friends and their unpaid carers.

Through the partnership with the London Borough of Richmond upon Thames and the London of Borough of Wandsworth, Alcove has been able to make a substantial impact on the lives of local residents.

By combining state-of-the-art technology with compassionate care, the Alcove Gloria service has become an essential resource for adults and their family and friends in the region. This achievement highlights success and the growing importance of Alcove’s Gloria Service in helping to meet the needs of residents in both boroughs.

A client called Alcove to say a massive thank you to the installer as “they were amazing and truly helped”.Gloria care technology logo

Kerri Robinson, Head of Operations for Alcove expressed her gratitude for the continued partnership with the London Borough of Richmond upon Thames and London Borough of Wandsworth.

She said: “Gloria offers a simple, accessible, seamless and flexible approach which is helping local people to achieve strong outcomes, embrace the benefits of care technology and provide better outcomes for residents in both boroughs.

“Our teams have worked hard in partnership over the last year to create a vision of our digital care model and we are embracing this opportunity to provide a pioneering, intelligent service that will evolve and adapt alongside societal needs.”

Nadine Hassler, Head of Transformation and Digital said: “The Gloria service has become instrumental in supporting adults, older people and unpaid carers to remain independent and active in their own home and local communities.

“Working in partnership with Alcove we are able to provide easy to use care technology that supports adults to live healthy and fulfilling lives. We understand that one size that does not fit all and therefore the Gloria service offers a range of devices that are customised to meet the needs of the individual and their support network.

“We are looking forward to helping more people to use care technology as part of their daily life and care support network.

During 2020, Alcove and Richmond and Wandsworth delivered 200 Video Carephones to people across the boroughs of Richmond and Wandsworth as a direct response the Covid-19 pandemic, supporting thousands of people to stay connected, preventing loneliness and isolation during a period of uncertainty.

Alcove specialises in delivering personalised care technology and managed services for local authorities, the NHS, housing associations and sheltered accommodation providers across the country. It currently has a contract to deliver Suffolk County Council’s innovative care technology service.