Cookies Policy
This document is meant to explain the types of cookies and other tracking technologies that Alcove may place on your device, either when you are visiting our web properties, or if you are visiting the storefront of Alcove who uses Shopify platform to power our site.
We hope the information below provides you with clear and comprehensive information about the technologies we use and the purposes for which we use them, but it you have any additional questions, or require any additional information, please review our Privacy Policy, or contact us at dpo@youralcove.com
What cookies do we use and why?
Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
We also use functional cookies to remember choices you have made or information you have provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages.
The functional cookies we use include:
- User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
- Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g., image quality, network link speed, and buffering parameters).
- Load balancing session cookies are used for the duration of the session to identify the same server in the pool for the load balancer to redirect user requests appropriately.
- User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.
Alcove is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our storefront, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you.
The performance cookies we use include:
- First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites are performing and make relevant improvements to improve your browsing experience.
- Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they have interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how to opt out of Google Analytics, see below.
Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites.
Please note that some of these third-party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
Alcove Storefront
Alcove uses Shopify platform to power our online stores, Shopify place the following cookies for visitors of our stores:
Cookies Necessary for the Functioning of the Store:
|
Name |
Function |
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| Cart | Used in connection with shopping cart. |
| cart_currency | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| cart_ver | Used in connection with shopping cart. |
| checkout | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| cookietest | Used in connection with navigation through a storefront. |
| master_device_id | Used in connection with merchant login. |
| previous_checkout_token | Used in connection with checkout. |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. |
| previous_step | Used in connection with checkout. |
| remember_me | Used in connection with checkout. |
| Secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_country | Used in connection with checkout. |
| _shopify_m | Used for managing customer privacy settings. |
| _shopify_tm | Used for managing customer privacy settings. |
| _shopify_tw | Used for managing customer privacy settings. |
| _storefront_u | Used to facilitate updating customer account information. |
| _tracking_consent | Tracking preferences. |
| tracked_start_checkout | Used in connection with checkout. |
| keep_alive | Used in connection with buyer localization. |
Reporting and Analytics
|
Name |
Function |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | Shopify analytics. |
| _shopify_d | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
Alcove / Shopify’s websites
When visitors load Alcove websites, Shopify will generally place the following Shopify cookies:
Cookies Necessary for the Functioning of the Sites
|
Name |
Function |
| _Brochure_session | Used in connection with browsing through site. |
Reporting and Analytics
|
Name |
Function |
| _landing_page | Tracks landing pages. |
| _orig_referrer | Tracks landing pages. |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_uniq | Shopify analytics. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
| ab_test_* | Shopify analytics. |
| cart_sig | Shopify analytics. |
| ki_r | Shopify analytics. |
| ki_t | Shopify analytics. |
| *_assignment | Shopify analytics. |
Additionally, we may utilise pixels and tags from the following third parties, which may in turn place cookies:
Cookies Necessary for the Functioning of the Sites
|
Third Party |
Description |
Privacy Policy |
| Cloudflare | Shopify uses Cloudflare Network as a Service for edge routing. | https://www.cloudflare.com/privacypolicy/ |
Reporting & Analytics
|
Third Party |
Description |
Privacy Policy |
| Alexa Metrics | We use Alexa Metrics to help measure how users interact with our websites.</td> | https://www.alexa.com/help/privacy |
| Bizible | We use Bizible to help measure how users interact with our websites. | https://documents.marketo.com/legal/privacy/ |
| Bugsnag | We use Bugsnag to help us troubleshoot and fix issues with our websites. | https://docs.bugsnag.com/legal/privacy-policy/ |
| Chartbeat | We use Chartbeat to help measure how users interact with our websites. | https://chartbeat.com/privacy/ |
| Crazy Egg | We use Crazy Egg to help measure how users interact with our websites. | https://www.crazyegg.com/privacy |
| DC Analytics | We use DC Analytics to help measure how users interact with our websites. | https://www.dcmn.com/privacy/ |
| Facebook Pixel | We use Facebook Pixel to help measure how users interact with our websites. | https://www.facebook.com/privacy/explanation |
| Fullstory | We use Fullstory to help measure how users interact with our websites. | https://www.fullstory.com/legal/privacy/ |
| Google Analytics | We use Google Analytics to help measure how users interact with our websites. | https://policies.google.com/privacy |
| Google Tag Manager | We use Google Tag Manager to help manage analytics vendors. | https://policies.google.com/privacy |
| Hotjar | We use Hotjar to help measure how users interact with our websites. | https://www.hotjar.com/legal/policies/privacy |
| KissInsights | We use KissInsights to help measure how users interact with our websites. | https://signin.kissmetrics.com/privacy/ |
| LinkedIn Insight Tag | We use LinkedIn Insight Tag to help measure how users interact with our websites. | https://www.linkedin.com/legal/privacy-policy |
| New Relic | We use New Relic to help measure how users interact with our websites. | https://newrelic.com/termsandconditions/privacy |
| Optimizely | We use Optimizely to help us test improvements or changes to our websites. | https://www.optimizely.com/privacy/ |
| Pinterest Analytics | We use Pinterest Analytics to help measure how users interact with our websites. | https://policy.pinterest.com/privacy-policy |
| Segment | We use Segment to help measure how users interact with our websites. | https://segment.com/legal/privacy/ |
| Snapchat | We use Snapchat to help measure how users interact with our websites. | https://snap.com/privacy/privacy-policy |
| Speedcurve Lux | We use Speedcurve Lux to help measure how users interact with our websites. | https://speedcurve.com/terms/ |
| Taboola | We use Taboola to help measure how users interact with our websites. | https://www.taboola.com/policies/privacy-policy |
| Tealium | We use Tealium to help manage analytics vendors. | https://tealium.com/privacy/ |
| TikTok | We use TikTok to help measure how users interact with our websites. | https://www.tiktok.com/legal/privacy-policy?lang=en |
| We use Twitter to help measure how users interact with our websites. | https://twitter.com/en/privacy |
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.
How to control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser’s “Tools'' or “Preferences'' menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third-party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.
Last updated: May 10, 2021